GreenStays recognizes the importance of protecting your personal data. For this very reason, we have developed a security standard in order to comply with all the requirements of the General Data Protection Regulation.

Privacy Policy

GreenStays recognizes the importance of protecting the personal data of customers and visitors to our website. For this very reason, we have created a set of security measures aimed at protecting your personal data.

In this Privacy Policy we explain the purpose we give your personal data, how they are treated, with whom they are shared and for how long we keep them. Also expressed here are the different ways of contacting us and exercising your rights.

It is up to the user to carefully read the GreenStays Privacy Policy. This was written in a clear and simple way, in order to facilitate its understanding. Thus, you can freely and voluntarily decide if you want to provide your personal data.

It is up to the user to ensure that the data communicated is true, accurate, complete and current. The user is responsible for any damage or loss, direct or indirect, that may arise as a result of failure to comply with this point.

If the data entered belongs to third parties, the user guarantees that he informed these third parties about the conditions set out in this Privacy Policy and that he obtained the authorization to provide his data to GreenStays, for the purposes indicated.

Information and Rights

GreenStays informs that the personal data provided by the user will be treated for the purposes described below.
Except when the user expressly gives an indication at the time of collection, all personal data collected is mandatory because it is essential for the provision of our services. In case of missing data, the order will not be processed. Personal data will be collected exclusively for the purposes indicated in this Privacy Policy.

Purpose and Treatment

Personal data are collected and processed for the purpose of managing and maintaining the contractual relationship from the time the user places the order until the said relationship ends. This includes verifying that the order placed by the user is registered and delivered in an appropriate manner, making communications related to the provision of services that are necessary, such as handling complaints about the customer information service.
When providing personal data, the user agrees to send commercial and / or advertising communications. This aims to keep the user informed about products and services that may be of interest, such as discounts and promotions.
The user also agrees with the fulfillment of the legal obligation to communicate personal data to public authorities or government agencies, if such communication is required by law.

Retention of Personal Data

Personal data will be treated and kept by GreenStays throughout the contractual relationship with the user. The criteria used to establish the data retention period is determined by criteria established in the applicable legislation, regulations and guidelines, as well as with the operational requirements related to the correct management of the relationship with the user. By providing the personal data, the user agrees sending commercial and / or advertising communications. This aims to keep the user informed about products and services that may be of interest, such as discounts and promotions.
The user also agrees with the fulfillment of the legal obligation to communicate personal data to public authorities or government agencies, if such communication is required by law.

User Rights

The user may exercise, at any time, his right of access, rectification, cancellation and deletion, as well as his right to limit the treatment and portability of personal data, believing his identity – by presenting an identification document valid – before:

+258 84 313 7294
info@greenstays.pt
Porto – Portugal | Maputo – Mozambique
Claims
If the user considers that GreenStays has infringed any of the rights mentioned above, he can file a complaint with the National Data Protection Commission.